# Infrastructure and DevOps

> Servers, deployments, backups and alerts so your operation stays up and stays yours.

Source: https://fcgsystems.es/en/services/infrastructure-devops/ · FCG Systems

**So your business doesn’t stop the day something goes down.**

Your CRM, your academy and your automations run on some server. Too often it was set up by someone who has since left, with no tested backups and no documentation. It works until launch day, which is exactly when it can’t fail.

We set up and look after the technical base of your systems: servers, databases, domains and deployments. With backups that actually restore, access in your name and alerts that reach you before a student or a sales rep notices.

## Signs you need it

- Nobody knows what runs on each server
- Backups exist, but nobody has ever restored one
- Touching anything in production feels risky
- Passwords get shared over chat
- You hear about downtime from your students
- Whoever built the setup is no longer around

## What we build

- **Servers and hosting:** Setup and hardening of the servers where your CRM, academy and automations live.
- **Deployments without scares:** Every change goes live in a repeatable way and can be rolled back if something goes wrong.
- **Domains and certificates:** Your domains, SSL and subdomains in order and in your name, with no surprise expiries.
- **Database:** Lead, student and payment data with permissions, maintenance and automated backups.
- **Backup and restore:** Off-server copies and restores that have been tested, not just scheduled.
- **Alerts:** A warning when a service drops, a disk fills up or something critical fails, before your team notices.
- **Access and credentials:** Each person with the minimum access they need and keys in a password manager, never in a chat.

## How we work

1. **Inventory:** What runs on each server, who has access, where the domains are and what would break if something goes down.
2. **Design:** Environments, database, backups and alerts designed for your operation, with everything in your company’s name.
3. **Setup and migration:** Versioned servers and deployments, and a move of what already runs without stopping your sales or your classes.
4. **Restore test:** We restore a real backup and simulate an outage to check that everything comes back.
5. **Documentation and handover:** Access sorted out, how it’s deployed and what to do if something fails, written so it depends on nobody.
6. **Monitoring:** Alerts that reach you before your students do, backup checks and updates.

## Deliverables

- Documented infrastructure, in your name
- Repeatable, reversible deployments
- Automated backups with tested restores
- Downtime and error alerts
- Inventory of access and credentials
- What to do if something goes down, in writing

## What changes

- **Calm launches:** Your systems handle the peak and problems are caught before a customer feels them.
- **Recovery:** If something breaks, there’s a backup and a documented way back, without losing leads or students.
- **Ownership:** Everything is documented and in your name. It doesn’t rely on one person’s memory or on a vendor.

## Format

- Format: Setup plus monthly operation
- Duration: 1–3 weeks of setup, then monthly
- Typical tools: Linux, Docker, Traefik, Nginx, Postgres, Redis, GitHub Actions, Cloudflare

## FAQ

### Can I keep my current setup or does everything have to be migrated?

We review it first: what runs, who has access, which backups exist and what isn’t documented. Then we stabilise it before changing anything. We only suggest migrating when it’s a real risk to your operation.

### What happens if something goes down mid-launch?

That’s why alerts and backups are prepared beforehand. Response times are set in writing by priority: a critical system being down isn’t handled like a feature request. And there’s a written procedure so your team knows what to do meanwhile.

### Will I be locked in to you?

No. Servers, domains, accounts and keys stay in your name and the infrastructure is documented. Your team can run it, another provider can, or we can. If we stop working together, you revoke our access and nothing breaks.

### How much does it cost?

The setup is quoted at a fixed price by scope before we start, and monthly operation is a fixed fee. It usually costs less than cloud services nobody reviews and a full day of downtime with no sales.

## Related case studies

- [A shared inbox on the official WhatsApp API](https://fcgsystems.es/en/case-studies/shared-inbox-official-whatsapp-api/)
- [CommunityRedirect: one link so no sign-up lands in a full group](https://fcgsystems.es/en/case-studies/communityredirect-whatsapp-community-distribution/)

## Contact

Email hola@fcgsystems.es or use the form at https://fcgsystems.es/en/contact/. Reply within one working day.